Responsible Gaming at Crikya means enjoying gaming in a way that doesn't negatively affect your life, family, or finances. Gaming is a form of entertainment — it should never be seen as a source of income.
We believe that when every player games mindfully and within their limits, it can be a truly enjoyable experience. Crikya's responsible gaming policy was developed with Bangladeshi players in mind — so they can play safely and get help whenever they need it.
Responsible gaming isn't just a policy — it's Crikya's core commitment. Whether you win or lose, we want you to always feel safe.
Responsible gaming rests on three core principles: awareness, control, and balance. Stay aware of how much time and money you're spending, keep control over your play, and maintain a healthy balance with the other areas of your life.
Crikya offers a range of dedicated responsible gaming tools you can access directly from your account — including deposit limits, time limits, reality checks, and self-exclusion — all designed to keep you in control.
The most effective way to game responsibly at Crikya is to set your limits before you start. Decide how much time and money you can afford to spend, and stick to those limits.
| Limit Types | Description | How to Set It Up |
|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | From account settings |
| Weekly Bet Limit | Weekly limit on total bets placed | From account settings |
| Monthly Loss Limit | Maximum you can lose in a month | Via Support |
| Session Time Limit | Maximum continuous play duration | From Profile Settings |
| Reality Check | Reminds You at Regular Intervals | From Notification Settings |
Lowering a limit takes effect immediately. However, increasing a limit requires a 72-hour cooling-off period — intentionally designed to prevent impulsive decisions.
Sometimes the most responsible decision is to step away for a while. As part of responsible gaming at Crikya, we offer several break options to suit your needs.
A temporary break of 24 hours to 30 days. Your account is locked during this period but not closed.
Deactivate your account for 1 to 6 months. Your account can be reactivated once the period ends.
A full self-exclusion period of 6 months to 5 years. No promotional emails will be sent during this time.
Request permanent account closure. This action is completely irreversible — the account cannot be reopened.
While your self-exclusion is active, Crikya will not send you any bonus offers or promotional messages. We fully respect your decision.
Staying aware of problematic gaming is an important part of playing responsibly. If you notice any of the signs below, it may be time to seek help.
Spending on gaming instead of paying bills or debts, or borrowing money to play.
You've lost track of how long you've been playing, or you can't stop.
You're having conflicts with family or friends over your gaming, or you're hiding it from them.
Chasing losses by placing larger bets to recover after losing.
Feeling restless or irritable when not playing — unable to relax without gaming.
Gaming is getting in the way of your work, studies, or everyday responsibilities.
If you notice any of the signs above, don't wait — contact the Crikya support team. Our trained staff will assist you with complete confidentiality.
As part of responsible gaming, ask yourself the following questions. If most of your answers are "yes", please seriously consider seeking support.
Have you ever hidden gaming losses from your family?
Do you feel restless or irritable when you're not gaming?
Have you ever spent more time or money than you originally planned?
Have you ever gone into debt or skipped bills to fund your gaming?
Have family members or friends expressed concern about your gaming habits?
Have you tried placing larger bets to chase losses after a losing session?
Is gaming affecting your work, studies, or family relationships?
If you answer "Yes" to 3 or more questions, please contact Crikya Support. Seeking help is not a sign of weakness — it is a sign of responsibility.
Child protection is the highest priority under Crikya's responsible gaming policy. Use of this platform by anyone under 18 is strictly prohibited.
Parents and guardians are advised to install Net Nanny, Qustodio, or K9 Web Protectionto use parental control tools that can restrict access to gaming sites.
We're more than a gaming platform — we're your partner in staying safe.
Set your own daily, weekly, and monthly deposit and bet limits. Limits can be lowered at any time.
You will receive automatic reminders at set intervals so you always know how long you have been playing.
Take a short or extended break with a single click. Your decision takes effect immediately.
View your full gaming and financial history — a clear record of how much time and money you've spent.
Get help in Bengali with any responsible gaming question. Our trained team is always ready.
Identity verification is mandatory to confirm you are 18 or older. Minors are strictly prohibited from accessing the platform.
Your safety is our responsibility. Play responsibly, stay within your limits, and enjoy every moment.