Crikya's Privacy Policy — Your data is protected

Crikya (crikya.xyz) is a trusted online gaming platform for users in Bangladesh. Our Privacy Policy ensures the protection and appropriate use of your personal information. By using the Crikya platform, you are considered to have accepted this policy.

We believe your personal data belongs to you. That is why Crikya never collects data unnecessarily or sells it to third parties. Our Privacy Policy is built in line with international GDPR standards.

Crikya's Privacy Policy may be updated at any time. Registered members will be notified by email of any significant changes. We encourage you to review this page regularly.

Crikya only collects information necessary to provide its services. The types of data we collect are detailed below:

Identity Information

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address (city, district, country).
• National ID or passport number (for KYC verification).

Financial Information

• Payment method details (bKash, Nagad, bank account).
• Deposit and withdrawal history.
• Transaction date and amount.

Technical Information

• IP address and device type.
• Browser type and operating system.
• Login and logout timestamps on the platform.
• Game history and betting activity.

Crikya uses your information only for specific, defined purposes — never for unnecessary or unauthorized ends. Under our Privacy Policy, the areas in which your data may be used are:

• For account creation, management, and verification.
• For processing deposits, withdrawals, and transactions.
• For customer service and support delivery.
• For sending promotional offers, bonuses, and contest information (only with your consent).
• For preventing fraud, money laundering, and illegal activity.
• To fulfill legal obligations and meet regulatory requirements.
• For improving platform quality and enhancing the user experience.

Crikya stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements.

• All personal data is retained for as long as the account remains active.
• Even after an account is closed, data may be retained for up to 5 years for legal purposes.
• Financial transaction records are retained for a minimum of 5 years in accordance with AML regulations.
• Upon expiry, all data is securely and permanently deleted.

Your data is stored in compliance with data protection laws in Bangladesh and the European Union. Our servers operate to international security standards.

Under Crikya's Privacy Policy, we never sell your data to third parties. However, information may be shared in the following limited circumstances:

Authorized Partners

• Payment processors (bKash, Nagad, bank) — to complete transactions.
• KYC Verification Agency — for identity confirmation.
• Game Provider — for delivering gaming services.
• Technology provider — for platform operations.

Legal Obligations

• Information may be disclosed under court order or as part of a government investigation.
• Relevant authorities may be provided with information in accordance with AML (Anti-Money Laundering) regulations.

Crikya uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: To maintain login status and session — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyze platform usage (subject to consent).
• Security Cookies: For fraud prevention and bot detection.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may reduce the platform's functionality.

Under Crikya's Privacy Policy, you have a number of important rights regarding your personal information:

Crikya employs industry-leading security technology to protect your data. This security framework is the cornerstone of our Privacy Policy.

• 256-bit SSL/TLS encryption — all data transfers are secured.
• Two-factor authentication (2FA) — an extra layer of account protection.
• Firewall and intrusion detection system — for protecting against cyberattacks.
• Regular security audits — independently reviewed by third-party experts.
• Data backup and recovery system — for maintaining secure copies of information.
• Access Control — only authorized personnel can access your data.

That said, no online transmission can be guaranteed 100% secure. We recommend: use a strong password, enable 2FA, and never share your login credentials with anyone.

Crikya is strictly for individuals aged 18 and above. The collection or processing of data belonging to minors is completely prohibited under our Privacy Policy and general terms.

• Age verification is mandatory at the time of registration.
• Accounts suspected of belonging to a minor are suspended immediately.
• Any data found to belong to a minor is deleted without delay.
• Parents or guardians can report a child's account to us.

Crikya reserves the right to update this Privacy Policy at any time. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Significant changes will be communicated via email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions about our Privacy Policy, please reach out to our support team. We're always happy to help. Our email: [email protected]